Privacy Policy

1. Introduction

At AxoStream, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by AxoStream and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Personal Data: Name, email address, and WhatsApp number when you request a trial or purchase a plan.
• Log Files: AxoStream follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.
• Cookies: Like any other website, AxoStream uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.
• Payment Information: We do not store credit card details; all transactions are handled through secure third-party payment gateways.

4. How We Use Your Information

Your data allows us to:

• Deliver and activate your IPTV subscription (M3U links and Xtream Codes).
• Provide 24/7 technical support and troubleshooting.
• Send updates regarding new channels, movies, and service improvements.
• Maintain the security and stability of our servers.

5. Data Protection

AxoStream implements industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. We use encrypted connections and secure server protocols to ensure your viewing habits remain private.

6. Third-Party Privacy Policies

We do not sell, trade, or otherwise transfer your personal information to outside parties. This excludes trusted third parties who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

7. GDPR Data Protection Rights

In accordance with the General Data Protection Regulation (GDPR), we want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

• The Right to Access – You have the right to request copies of the personal data we hold about you.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Contact Us

If you have any questions regarding this Privacy Policy, you may contact our support team via WhatsApp or email at support@axostream.com.